Octapharma Plasma - MacArthur Town Centre, 2528
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–5 PM | 7 AM–5 PM |
Octapharma Plasma, located in the MacArthur Town Centre in Whitehall, PA, offers a welcoming environment for plasma donation. The center is open seven days a week, with convenient hours designed to accommodate various schedules. Many donors appreciate the friendly staff who strive to make the donation process as smooth as possible. While wait times can vary, especially during peak hours, most visitors note that the staff is generally attentive and proactive in addressing any concerns.
However, experiences may differ; some patrons express frustration over service inconsistencies and highlight a need for improved staff training on customer interactions. Despite the mixed feedback, several donors report positive experiences, mentioning that the team is attentive and provides clear guidance throughout the process. For those interested in making a meaningful contribution, Octapharma Plasma presents an opportunity to help save lives while receiving compensation for their time.
Services
- 👍 Plasma Donation Services
- 👍 Compensation for Donors
- 👍 Health Screening for Donors
- 👍 On-site Medical Assistance
- 👍 Donor Education and Support
- 👍 Flexible Donation Hours
Good Points | Complaints |
---|---|
Friendly and helpful staff who make donors feel safe and comfortable. | Inconsistent staff performance, with some employees lacking customer service skills. |
Short wait times for screening and donation process, with good organization. | Negative experiences reported with staff handling complaints poorly. |
Positive experiences reported by first-time donors, making them feel at ease. | Long wait times reported by some donors, especially during busy hours. |
Good compensation for donations, with some donors expressing hope for consistent pay. | Issues with equipment and procedures leading to frustration for donors. |
Attentive care during the donation process, with staff responsive to donor concerns. | Poor communication regarding staffing shortages, leading to wasted trips for donors. |
Clean and pleasant environment with seating provided for waiting donors. | Some donors experienced discomfort during the needle insertion and removal process. |