CSL Plasma - 3353 Mercer University Dr
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
---|---|---|---|---|---|---|
6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 7:30 AM–3:30 PM | 7:30 AM–3:30 PM |
CSL Plasma, located at 3353 Mercer University Dr, Macon, GA, offers a welcoming environment for both new and returning donors. The staff is often praised for their friendliness and willingness to assist with the registration process, ensuring that donors feel comfortable from the moment they walk in. Many have noted the center's cleanliness and commitment to safety, particularly during health crises. Donors can expect attentive care during the donation process, with staff regularly checking in to ensure everyone is feeling well.
While CSL Plasma generally receives positive feedback, there are some concerns regarding communication and staffing efficiency. Some visitors have mentioned difficulties reaching the center by phone and occasional delays in attention during busy times. Overall, CSL Plasma strives to provide a supportive atmosphere for those eager to help others through plasma donation, making a difference in the community.
Services
- 👍 Plasma Donation Services
- 👍 Physical Assessments for Donors
- 👍 Health and Safety Precautions during Donation
- 👍 Prize Drawings for Donors
- 👍 On-site Medical Support
- 👍 Clean and Sanitized Donation Environment
Good Points | Complaints |
---|---|
Friendly and helpful staff who assist with registration and the donation process. | Inconsistent staff professionalism, with some reports of rudeness and lack of attention to donors. |
Clean and well-maintained facility, creating a comfortable environment for donors. | Issues with communication, including unanswered phone calls, leading to frustration for potential donors. |
Quick response to emergencies and attentive care during the donation process. | Concerns about staff efficiency, with reports of some bays being ignored while others are attended to. |
Positive experiences with prize giveaways, enhancing donor engagement and satisfaction. | Negative experiences related to vein punctures and lack of monitoring during the donation process, leading to injuries. |
Overall good experiences reported by many donors, with a willingness to return for future donations. | Allegations of discriminatory behavior from management, creating a hostile environment for some donors. |