Grifols Biomat USA - Plasma Donation Center - 1441 W Pleasant Run Rd
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
---|---|---|---|---|---|---|
Closed | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 8 AM–3 PM | 8 AM–3 PM |
Grifols Biomat USA - Plasma Donation Center in Lancaster, Texas offers a welcoming environment for those looking to donate plasma. With its clean facility and friendly staff, donors often appreciate the positive atmosphere. Open on weekends, the center makes it convenient for those with busy schedules. While many patrons enjoy their interactions with the team, there are some concerns regarding wait times and communication among staff members.
Donors have noted that payment processing can take longer than expected, which may be a drawback for those who need immediate compensation. Some have experienced delays, despite having appointments, leading to frustration. However, many loyal donors continue to return, valuing the cleanliness and dedication of the staff. Overall, Grifols Biomat USA is seen as a commendable choice for plasma donation, with room for improvement in service efficiency.
Services
- 👍 Plasma Donation Services
- 👍 Weekend Donation Hours
- 👍 Promotional Incentives for Donors
- 👍 Appointment Scheduling for Donations
- 👍 Clean and Well-Maintained Facility
- 👍 Friendly Staff Interactions
Good Points | Complaints |
---|---|
Clean facility | Delayed payment process (money received 30 mins after leaving) |
Friendly and polite staff | Long wait times despite having an appointment |
Open on weekends | Perceived lack of teamwork and communication among staff |
Great promotions | Impersonal interactions with staff |
Consistent positive experience over time | Disparity in attention given to different customers |
Nice people, especially Mrs. Latasha | Extended time spent at the center (up to 3 hours) |