Freedom Plasma - 4006 E Stan Schlueter Loop
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
---|---|---|---|---|---|---|
7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | Closed |
Freedom Plasma, located at 4006 E Stan Schlueter Loop, Killeen, TX, offers a welcoming environment for prospective plasma donors. The clinic operates six days a week, from 7 AM to 7 PM on weekdays and 7 AM to 3 PM on Saturdays, ensuring flexibility for donors. Feedback highlights a professional and friendly staff, with many sharing positive experiences regarding the care provided during their visits. The thorough physical exams are appreciated, emphasizing safety as a top priority. However, some have noted challenges with the appointment scheduling process, particularly for returning donors, which could benefit from improvement.
While the overall atmosphere at Freedom Plasma is often praised, experiences may vary. Some visitors express concerns about the efficiency during busy periods, as well as the need for clearer communication regarding the location of resources. Positive remarks about specific staff members underscore the dedication to quality service, yet there are occasional reports of less-than-ideal interactions. Overall, Freedom Plasma remains a popular choice for those interested in donating plasma in Killeen.
Services
- 👍 Plasma Donation Services
- 👍 Health Screening and Vital Checks
- 👍 Follow-Up Appointment Scheduling
- 👍 Plasma Donation Education for New Donors
- 👍 On-Site Medical Staff for Assistance
- 👍 Comfortable Donation Environment
Good Points | Complaints |
---|---|
Highly rated with a 4.7 rating, indicating overall customer satisfaction. | Website and scheduling process are confusing, particularly for returning donors. |
Friendly and professional staff, with specific praise for individuals like Brianna and Corinne. | Rude behavior reported from front desk staff, indicating inconsistency in customer service. |
Thorough physical examinations ensure donor safety, which is appreciated by returning donors. | Some donors have experienced being turned away despite previous successful donations, leading to frustration. |
Efficient and smooth donation process, even during busy times. | Occasional disorganization noted during busy times, affecting the overall experience. |
Positive experiences reported by multiple donors, highlighting a welcoming atmosphere. |