KEDPLASMA Cleveland - 1805 Dalton Pike SE
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
---|---|---|---|---|---|---|
7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–3 PM | Closed |
KEDPLASMA Cleveland is located at 1805 Dalton Pike SE, Cleveland, TN 37311, offering a space for individuals interested in plasma donation. Open Monday through Saturday, the center aims to provide a welcoming atmosphere, although experiences can be mixed. Many visitors have expressed frustrations regarding long wait times and inconsistent service, particularly during peak hours. Some donors report feeling overlooked in favor of regular clients, which can discourage new donors from returning.
Despite challenges, KEDPLASMA Cleveland has dedicated staff who try to maintain a friendly and professional environment. While high turnover among employees has been noted, those who have formed connections with longer-term staff often appreciate their camaraderie. The center continues to drive the essential mission of plasma donation, although improvements in staffing and training are suggested by several patrons to enhance the overall experience.
Services
- 👍 Plasma Donation
- 👍 New Donor Registration
- 👍 Compensation for Donors
- 👍 Health Screenings
- 👍 Phlebotomy Services
- 👍 Referral Programs
Good Points | Complaints |
---|---|
Friendly and positive staff members who create a sense of kinship with donors. | Long wait times, often exceeding an hour, especially for new donors. |
Some staff members are experienced and professional, providing a good donation experience. | High staff turnover leading to inconsistent service and lack of experience among new employees. |
The center has been operational for over 2.5 years, indicating some level of stability despite staff turnover. | Reports of unprofessional behavior from staff, including dismissive attitudes and slow service. |
Concerns about the training and qualifications of phlebotomists, leading to issues like bruising and improper vein access. | |
Inadequate facilities, such as lack of locks on restroom doors and insufficient seating for waiting donors. |