American Red Cross - 405 W John H Gwynn Jr Ave
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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8:30 AM–4:30 PM | 11 AM–7 PM | 11 AM–7 PM | 9:30 AM–5:30 PM | 7 AM–3 PM | 7 AM–3 PM | 7 AM–3 PM |
The American Red Cross is a dedicated blood donation center located at 405 W John H Gwynn Jr Ave, Peoria, IL 61605. With convenient hours throughout the week, including early morning and weekend options, it aims to accommodate donors' busy schedules. Visitors typically find the facility clean and well-organized, and many appreciate the efficient check-in process. The friendly staff often creates a welcoming atmosphere, making the donation experience smooth and relatively painless.
Despite some mixed reviews regarding staff engagement and operational challenges, the American Red Cross remains a vital resource for the community. Some donors have found certain processes a bit frustrating, especially during busy times when equipment may be temporarily out of service. However, many also highlight positive interactions with coordinators and the rewarding feeling that comes from donating blood. Overall, it continues to serve as an essential hub for life-saving contributions in Peoria.
Services
- 👍 Blood Donation Services
- 👍 Plasma Donation Services
- 👍 Apheresis Services
- 👍 Blood Drive Coordination
- 👍 Convenient Scheduling for Donations
- 👍 Fast Check-In and Processing
Good Points | Complaints |
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High rating of 4.7 indicates overall satisfaction among donors. | Reports of poor treatment of employees, leading to a negative work environment. |
Fast check-in and service, ensuring a quick donation process. | Inconsistent customer service experiences, with some donors feeling unwelcomed or discouraged from donating. |
Friendly and caring staff who provide a pleasant experience during blood donation. | Technical issues with equipment, such as apheresis machines and computer systems, causing delays. |
Clean and well-maintained location, contributing to a positive atmosphere. | Concerns about the scheduling department's lack of care for both employees and donors. |
Convenient scheduling options for donors, making it easier to give blood. | Some donors have experienced a lack of enthusiasm from staff during their visit. |
Positive feedback about specific staff members, such as Heather, who excel in their roles. |