American Red Cross - 501 Memorial Blvd
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
---|---|---|---|---|---|---|
8:30 AM–4:30 PM | 8:30 AM–4:30 PM | 8:30 AM–4:30 PM | 8:30 AM–4:30 PM | 8:30 AM–4:30 PM | Closed | Closed |
The American Red Cross in Murfreesboro, TN, is dedicated to facilitating blood donations with a welcoming environment for its contributors. Located at 501 Memorial Blvd, the facility operates on weekdays from 8:30 AM to 4:30 PM, providing a structured schedule that accommodates various donor availability. Many patrons appreciate the cleanliness and accessibility of the space, noting that the staff is generally friendly and attentive. Donors often receive reminders for their appointments, which can be particularly helpful for those with busy schedules.
Despite the positive experiences, there have been concerns regarding the appointment process. Some donors report feeling inconvenienced when booked on a standby basis without clear notification, leading to misunderstandings about wait times and scheduling. While the nursing staff and donation coordinators receive praise for their support, efficiency remains a critical aspect that the American Red Cross strives to enhance. Overall, the organization continues to emphasize the importance of blood donation for saving lives.
Services
- 👍 Blood Donation Services
- 👍 Platelet Donation Services
- 👍 Appointment Scheduling for Donations
- 👍 Standby Appointment System
- 👍 Blood Type Testing and Compatibility Services
- 👍 Community Blood Drives and Events
Good Points | Complaints |
---|---|
Highly rated staff, particularly the platelet and blood donation nursing staff, who are described as outstanding and friendly. | Scheduling issues, including being placed on standby without prior notice, leading to wasted time for donors. |
Angela, the donation coordinator, is praised for her excellent communication and assistance with scheduling. | Inconsistent communication regarding appointment confirmations and changes, causing frustration among donors. |
The facility is clean and well-staffed, contributing to an efficient donation process. | Some donors have reported negative experiences with staff, particularly regarding late arrivals and appointment cancellations. |
Many donors report a positive experience, with no bruising after donations and a comfortable environment. | Long wait times for rescheduling or accommodating late arrivals, which can deter potential donors. |
The organization emphasizes the importance of blood donation, encouraging community involvement. | Reports of poor customer service, with some donors feeling disrespected and undervalued. |